How We Handle Your Data

1. Introduction

TrainRight ("we", "our", "us") operates the website trainright.site. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide to us when using our website or contacting us through WhatsApp.

Our registered address is: N-6/10, DLF Phase 2, Sector 25, Gurugram, Haryana 122022, India.

2. Information We Collect

When you submit a requirement through our website form or contact us via WhatsApp, we may collect the following information:

• Your name (required)
• Your phone number / WhatsApp number (required)
• Your email address (optional)
• The sport or activity you are interested in
• Your current skill level (beginner, intermediate, advanced)
• Your preferred training format (1-on-1, group, online)
• Your location preference (city, area, or online)
• Any additional details you choose to share about your goals or requirements

3. How We Use Your Information

We use the information you provide solely for the following purposes:

• To understand your coaching requirement
• To review and evaluate your requirement
• To contact you with a coaching suggestion
• To respond to your queries or requests
• To improve our service based on user feedback

We do NOT use your information for marketing, advertising, or promotional purposes without your explicit consent.

4. Data Sharing & Privacy

Your personal data is treated with strict confidentiality:

• We do NOT sell your personal data to any third party
• We do NOT rent or lease your personal data
• We do NOT share your data with advertisers or marketing agencies
• We do NOT add you to email marketing lists or newsletters without your explicit consent
• We do NOT make unsolicited calls for promotional purposes

5. Data Storage & Security

Your data is stored securely and is accessible only to authorised members of our team who need it to process your requirement. We retain your data only as long as necessary to fulfill the purpose for which it was collected.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of any inaccurate data
• Request deletion of your data at any time
• Withdraw consent for us to contact you

To exercise any of these rights, please email us at hello@trainright.site or message us on WhatsApp at +91 9103245103.

7. Cookies

Our website may use basic cookies for analytics and functionality purposes. These cookies do not collect personally identifiable information. You can disable cookies in your browser settings.

8. Third-Party Links

Our website may contain links to third-party services (such as WhatsApp). We are not responsible for the privacy practices of these external services. We encourage you to review their privacy policies independently.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

• Email: hello@trainright.site
• WhatsApp: +91 9103245103
• Address: N-6/10, DLF Phase 2, Sector 25, Gurugram, Haryana 122022, India